NURS FPX 6210 Assessment 3 Strategic Visioning With Stakeholders The second goal addresses the significant Reduction in Hospital-Acquired Infections (HAI)

NURS FPX 6210 Assessment 3 Strategic Visioning With Stakeholders

The second goal addresses the significant Reduction in Hospital-Acquired Infections (HAI). Metrics to evaluate our progress in this area encompass the number of reported HAI cases, staff adherence to hygiene protocols, and patient feedback on hospital hygiene practices. Our strategic targets are achieving a 50% reduction in HAI incidents over five years and ensuring a 95% adherence to hygiene protocols within the next three years. We also aim to garner 90% positive feedback on our cleanliness and hygiene practices by the end of Year 4. Several initiatives lay out to make these targets attainable. These include standardizing hygiene protocols, offering staff regular training on infection prevention, and introducing advanced UV sanitization procedures. Patient education campaigns focusing on hygiene will launch.

However, the path to achieving this goal faces challenges, such as new bacterial or viral strains, staff turnover, patient non-compliance with hygiene recommendations, and financial implications due to adopting advanced sanitization techniques (Whitehead & Conley, 2022).Our third goal pivots around the core principle of every healthcare institution: to Strengthen Patient Trust and Confidence. We will gauge our success through metrics like patient satisfaction scores, the number of patient complaints or concerns, and the retention rate of patients. Targets have been outlined to consistently achieve a patient satisfaction score above 90% over the next five years. Additionally, we aim to reduce patient complaints by 40% within the next three years and boost patient retention rates by 20% by the end of Year 5.

NURS FPX 6210 Assessment 3 Strategic Visioning With Stakeholders

Our institution will routinely seek outpatient feedback to realize these targets, acting swiftly on constructive criticism. We also plan to introduce a transparent patient grievance redressal system and host patient awareness seminars. This goal is full of challenges, too. We operate competitively with other healthcare institutions vying for the same trust. Adverse publicity or isolated incidents could mar our reputation, and the ever-evolving healthcare regulations could also impact patient perceptions (Whitehead & Conley, 2022).

Stakeholder Communication Strategy for Care Quality & Safety

The essence of our strategic plan to improve quality and safety within the care setting hinges upon effective communication with our core stakeholders. Given that we have identified key areas such as proficiency in Electronic Health Record (EHR) systems, the reduction of Hospital-Acquired Infections (HAI), and fortifying patient trust, our stakeholders must be informed and active participants in these initiatives.

Identified Stakeholders and Constituencies

1. Healthcare Personnel (doctors, nurses, and support staff): The first line of implementation and the face of our care.
2. Patients and Families: Those directly impacted by our services and strategies.
3. Management and Board of Directors: The decision-makers and resource providers.
4. Technology Vendors: Especially relevant given our focus on EHR systems.
5. Local Health Authorities and Regulators: Ensuring we adhere to standards and guidelines.

Communication Approach

For Healthcare Personnel:

Monthly in-service training sessions on EHR proficiency and infection control protocols will be organized. A feedback loop will be created to bolster the EHR initiative, where staff can relay any technological issues or challenges. Given the identified threat of resistance from older staff members, we will also offer one-on-one mentorship programs, pairing them with tech-savvy personnel (Walsh et al., 2021).

Patients and Families:

Orientation sessions upon admission will now include detailed information on our strategic goals. We will explain our commitment to reducing HAI through advanced sanitization methods and our steps to enhance trust. Feedback kiosks placed strategically will allow patients and their families to share concerns or suggestions directly related to our strategic goals (Walsh et al., 2021).

Management and Board of Directors:

Quarterly strategic reviews will be presented, detailing the progress on EHR implementation, HAI reduction metrics, and patient feedback analytics. This would ensure that they remain looped in, can provide additional resources when required, and can guide the strategic direction when needed (Walsh et al., 2021).

Technology Vendors:

Bi-monthly meetings will ensure that our EHR systems are updated and that any feedback fr